Review Removal and Management
Negative reviews? We can bury them whilst gathering more positive reviews.
Our team has helped people like you remove and respond to hundreds of reviews. We have removed reviews from Google, Trustpilot, Glassdoor and more under the following circumstances:
- Excessively defamatory reviews
- Review left for the wrong business
- Review left on someone elses behalf
- Breaks the review platforms terms of service
- You have court paperwork to remove the review
Even if your situation doesn’t fall into any of the above examples, get in touch.
How leaving negative reviews online can affect your business
When negative reviews remain easily visible online, they can seriously affect your business and even personal life in many ways.
Business Impact
- Loss of customers and revenue
- Damaged brand reputation and market position
- Reduced business partnerships and opportunities
- Lower company valuation
- Difficulty attracting investors or securing loans
- Weakened competitive advantage
- Higher operational costs for reputation management
- Reduced market share over time
Personal Impact
- Professional reputation damage when named in reviews
- Mental health and emotional stress
- Strained personal relationships
- Difficulty finding new employment if your name is mentioned on the review
- Career advancement challenges if reviews are not rectified
- Loss of professional credibility
- Anxiety about online presence
The good news is that there is always something we can do. If we cannot remove the review directly, we can bury it.
Review Management
We implement a proactive review enhancement strategy for situations where existing reviews cannot be modified. This approach focuses on increasing authentic positive customer feedback to provide a more balanced representation of customer experiences.
Our streamlined customer feedback process works as follows:
- Customers access a dedicated feedback form via QR code.
- They indicate whether their experience was satisfactory or unsatisfactory.
- Satisfied customers are directed to your preferred review platform.
- For customers reporting concerns, their feedback is sent directly to management, enabling prompt personal follow-up and resolution.
Frequently Asked Questions
What documentation will I need to supply for a review removal?
Providing we think the review can actually be removed. we will, at a minimum, require:
- Your ID
- Letter of Authority (we supply a form to sign upon payment)
There may be extra documentation required but we wont know this until we have submitted your requests.
Please check this non-exhaustive list of documents to see what may be requested from the website/search engine.
So how should I proceed?
Simply fill in our contact form above or call us directly on +44 1724 524 814
What if you cannot remove a negative review?
Since review removal typically requires substantial evidence to verify inauthenticity, we provide a comprehensive review management solution. Our platform helps you build a more representative online presence by actively encouraging genuine customer feedback while providing direct channels for addressing concerns. Negative reviews do not go online if our system is used.